Holiday Inn Express & Suites - Ft. Smith - Airport, an IHG Hotel

Beautifully maintained property! My room was impeccably clean the bed was SO COMFORTABLE! I wish every single hotel was this spectacular! The morning breakfast area was unbelievably outstanding!! They had egg white on letters which was incredible since I can not eat yolk! The gentleman that maintain the breakfast area was kind and kept everything well stocked and cleaned up. I can NOT say enough good things about him & this property. I was blown away with our joy at staying here. Why can’t EVERY hotel experience be like this location? I informed sane to the local manager. I sure hope that IHG recognizes the awesome job done by all at this location as I sure did! Well done ALL!

Our stay was great. Very, very clean and super nice rooms and the bathrooms were the cleanest I’ve ever seen at a hotel. Love the big TV’s and the front desk lady was super friendly and a accomadated our needs. She was great! And the breakfast was amazing. Try the cinnamon rolls.

We truly loved everything about this hotel! The rooms were huge, the beds were comfortable and the bathroom was spotless! The staff was wonderful and so accommodating!! My husband and I got in early from our drive, and they were able to check us in 3 hours early! The only downside was our room was literally right above the pool and there is zero sound barrier, so you hear everything below you. Which to be honest is loud and less than enjoyable. By our second night we really couldn't take it anymore. We totally understand the other guests enjoying the pool and having a great time, but it makes it hard to unwind and sleep when all you hear are children screaming and playing and the sound of adults talking until 10 pm. Again, please understand that we totally understood that this wasn't the fault of the hotel or the other guest. So we called down to the front desk and explained what was going on and they moved us immediately to the top floor and on the other side of the hotel. It was such amazing customer service and we were so thankful they were able to help us out! So my only suggestion is that if that situation would be frustrating to you and your family, or if you have kiddos that are trying to sleep, then ask for the top floor on the opposite side of the pool. We will definitely stay here again in the future!!

Our experience at this property was excellent.My wife has issues staying warm, however, I needed a fan to keep me comfortable the young man not only located a fan but took out the extra time to find my wife a blanket. Very impressed with outstanding service. I would highly recommend this hotel to any travelers. The contemporary style of the room was also fantastic.

Clean room, staff was very friendly, bed was very comfortable, breakfast was good.